Terms of Service

Last updated: 12 November 2026

1. Overview

This website is operated by KATIVA BEAUTY. Throughout the website, the terms “we”, “us” and “our” refer to KATIVA BEAUTY.

By visiting our website or purchasing from us, you agree to these Terms of Service and the policies referred to on this website, subject to your mandatory legal rights as a consumer.

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products.

2. Seller Information

Business name: KATIVA BEAUTY
Legal seller: Leonardo Miguel Pereira Pinto
Address: R. de Recarei, 865, 4465-730 Leça do Balio, Portugal
Email: leonardopinto.store@gmail.com
Website: https://kativabeauty.store

3. Products and Information

We make reasonable efforts to display product descriptions, images and information as accurately as possible.

Colours and appearance may vary depending on your screen and device settings.

Product descriptions and availability may be updated without prior notice. Such updates do not affect orders already accepted, except where permitted by law.

4. Orders and Contract Formation

When you place an order, you are making an offer to purchase the selected products.

An order confirmation email acknowledges that we have received your order. The purchase contract is concluded in accordance with the order acceptance and payment process presented at checkout.

We reserve the right to contact you if there is a problem with your order, including payment issues, product availability or incorrect order information.

If we cannot fulfil an order, we will inform you and refund any amount paid for the unfulfilled order.

5. Prices and Payments

All prices are displayed in the currency shown at checkout.

Shipping costs and any other charges applicable to your order will be displayed before you complete your purchase.

Payments are processed through the payment methods made available at checkout. We do not store full payment card details on our own systems.

6. Shipping and Delivery

Shipping destinations, rates and delivery information are described in our Shipping Policy.

Orders may be fulfilled and dispatched by third-party logistics or fulfilment partners. KATIVA BEAUTY remains responsible to the customer for the order and applicable consumer rights.

7. Returns, Withdrawal and Legal Guarantees

Returns and refunds are governed by our Refund and Return Policy.

Consumers in the European Union retain their statutory right of withdrawal and legal conformity rights. Nothing in these Terms of Service excludes, limits or replaces mandatory consumer protections.

8. Website Use

You agree not to use our website for unlawful purposes, to interfere with its operation, to attempt unauthorised access to its systems or to submit fraudulent or misleading information.

We may restrict access where necessary to protect the website, our customers or our business, subject to applicable law.

9. Third-Party Services

Our store may use third-party services, including Shopify, payment providers, shipping carriers and fulfilment partners.

Those services may be subject to their own terms and privacy policies. Our use of third-party services does not remove our responsibilities to customers under applicable law.

10. Intellectual Property

Website content, including text, graphics, logos and other materials, is owned by or licensed to KATIVA BEAUTY unless otherwise stated.

You may not reproduce or commercially use our content without prior written permission, except where permitted by law.

11. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

In particular, nothing in these Terms limits your mandatory rights as a consumer or our legal responsibility for products that do not conform to the contract.

12. Governing Law

These Terms are governed by the laws of Portugal.

If you are a consumer residing in another country, this choice of law does not deprive you of protections granted by mandatory consumer laws applicable in your country of residence.

13. Changes to These Terms

We may update these Terms from time to time. The version published on this website at the time of your order will apply to that order, subject to mandatory law.

14. Contact

For questions about these Terms, contact:

KATIVA BEAUTY
Leonardo Miguel Pereira Pinto
R. de Recarei, 865
4465-730 Leça do Balio
Portugal
Email: leonardopinto.store@gmail.com
Website: https://kativabeauty.store